Weekend Noise: Sfera’s Park Suite & Convention Centre holds several weddings and private functions on weekends. Please note that when staying at our venue, most of our events are until midnight and may cause an unusual amount of noise during these times.
Card Only Payment : Sfera’s is a cashless venue and accepts payments by card only
After Hours Security access to the Hotel or your room: An after hours access security callout fee of $110 will be charged for after hours assistance to access your room. Guests are encouraged to take both supplied access key cards with them or to use our free blue tooth room access app. to access their rooms.
A fee will charged if you leave one or both keys in your room and require out of hours access.
Damages: The credit card provided for the pre authorisation on check in, will be charged for any damage caused to the room, Sferas Park Suites & Convention Centre property, its carpark and surrounds by either the registered guest or anyone else occupying the room, for the minimum equivalent cost of repair or replacement.
Please note that all bookings made are NON-refundable.
In Room Power : To Activate appliances (TV, Air conditioning, Lighting and power points) in your room you will need to insert the key card supplied at checking into the slot just inside of your door.
*** If you find that appliances like the TV or power points or Air Conditioning in your room wont turn on simply remove the card from the slot and push it back in with one firm motion so that the card goes in sufficiently to activate the power for all appliances.
AFTER HOUR EMERGENCIES : If you have an after hours emergency issue (Water Leak, power failure, security issue) please call reception and you will be directed to someone who can assist you. The After hours service cannot assist you with changing room temperatures, internet issue or connecting devices like play stations etc to the internet and is for genuine emergencies only.